Frequently Asked Questions

Resembling real carriage houses, carriage style garage doors are ornate with “antique” charm. They are characterized by decorative windows along the top and hardware mimicking the handles and hinges of real carriage house doors.

Some work is okay—such as simple lubrication or tightening of a hinge (if you know what you’re doing). But other work is best left to the pros. For example, you should never attempt to adjust or remove the door’s springs, cables or bottom fixtures. These items are under a lot of tension, and attempting any work on them could result in serious injury or death.

Yes! All Overhead Door steel garage doors can be painted with latex paint.

Depending on the damage to the door system, it may be possible to replace just a section. One of our experienced sale representatives can assess your situation and give you a recommendation on the best course of action—at no charge.

Standard sizes are whole-width increments starting at 8 feet wide and going to 20 feet wide. Some door series have sizes smaller than that. Standard heights are 7 feet and 8 feet tall. Other heights and widths are also available and vary by individual door series.

If your garage door is opening or closing on its own, it can mean there is a short in the circuit board. If it’s not a short in the circuit board, it could be an issue with any number of mechanisms that work to help the door operate—shorts in the wall button, wall button wiring, wired keypad or other electronic problems. The problem could also involve a faulty remote or a remote where the batteries are wearing out.

If a garage door isn’t installed correctly, it can compromise the safety and security of your house and it won’t help increase your home’s energy efficiency. Garage door installation completed by professionals will be done properly.

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Your garage door spring may be broken if the door can’t open or close or it makes an excessively loud or unusual noise when it’s operating. Broken garage door springs require professional repair services.

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Yes; your local Overhead Door distributor—the Overhead Door Co. of Greater Cincinnati™ team—can provide you with different opener accessories, including remote controls to wireless keypads. You will first need to determine if your opener is a newer model with CodeDodger® or an older model that does not have CodeDodger®. If your opener was manufactured before 1980, you have an analog type opener that we no longer carry remotes for, and your system will need to be upgraded with a new receiver kit. These kits are available in our parts department.

Garage door keypads sometimes experience problems. The source of the problem can range from a low or dead battery to a PIN malfunction to stuck keys. A garage door professional can help you troubleshoot your keypad.

Sectional garage doors are usually made of six to eight panels that slide up and overhead when the door opens. They can be a more cost-effective option. Roller, or rolling, garage doors are typically made with corrugated steel (more impact-resistant) and are often used for commercial and industrial applications. They tend to be quieter in operation and are very secure.

A garage door opener should last, on average, about 10 to 15 years. However, if you keep up with proper maintenance, you can increase its lifespan. Professional maintenance usually includes lubrication of moving parts, reversal test, etc.

Overhead Door’s modern aluminum doors are one of the best types of doors for contemporary homes. We also offer many steel carriage style garage doors that can complement the modern style.